Shipping policy

Shipping Policy

We process and dispatch all orders within 1–3 business days of receiving payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

We currently ship across Pakistan with delivery times typically ranging from 3–7 business days depending on your location. Shipping charges, if applicable, are calculated at checkout based on your order and delivery address. We strive to ensure your order reaches you in perfect condition and within the estimated timeframe.

In the rare event that your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date and we will do our best to resolve the issue promptly. For any shipping-related queries, you can reach our support team through the contact information provided on our website. We appreciate your patience and thank you for shopping with Zelvora.